Privacy Policy

1. Information We Collect

Business Information

When you register as a moving company on MoveSafe, we collect business information including company name, DOT number, licensing information, insurance details, contact information, and authorized representative details.

Customer Lead Information

Through our platform, we process customer lead information including names, contact details, moving details (origin, destination, inventory), and quote requests. This information is collected to facilitate moving services and is shared with verified moving companies.

Usage Data

We automatically collect technical information including IP addresses, browser types, device information, and platform usage analytics to improve our services and ensure security.

2. How We Use Your Information

• Facilitate connections between customers and verified moving companies
• Process payments and manage financial transactions
• Verify moving company credentials through USMPO partnership
• Provide customer support and platform maintenance
• Improve our services through analytics and feedback
• Ensure compliance with moving industry regulations
• Send platform updates and important notifications

3. Information Sharing

USMPO Partnership

We share performance data and feedback with the U.S. Moving Protection Organization (USMPO) to maintain their verified carrier database and protect consumers from fraud.

Moving Companies

Customer lead information is shared only with matched, verified moving companies to facilitate quote requests and booking services.

Service Providers

We work with trusted third-party service providers for payment processing (Stripe), hosting (Vercel), and data storage (Supabase). These providers are bound by strict data protection agreements.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication systems, regular security audits, and access controls. All payment processing is handled through PCI-compliant systems.

5. Data Retention

We retain business information for the duration of your active account plus 7 years for compliance purposes. Customer lead information is retained for 3 years to support service quality and dispute resolution. Usage data is retained for 2 years for analytics and improvement purposes.

6. Your Rights

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of non-essential communications
• Data portability for your business information

7. Cookies and Tracking

We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: